Team Trust Audit
Score trust across 6 dimensions and get targeted repair plays for your lowest area
How it works: Answer 6 questions from your team's perspective (1 = Strongly Disagree, 5 = Strongly Agree). The tool produces a trust heatmap and targeted repair plays for your weakest dimensions.
For best results, have your team answer these anonymously and average the scores.
Do you feel safe bringing me bad news?
Dimension: Safety
Can the team share problems without fear of a negative reaction?
Do you understand why your work matters?
Dimension: Meaning
Does the team understand the purpose behind the tasks?
When I make a commitment, do I follow through?
Dimension: Follow-Through
Does the leader deliver on promises consistently?
Do you feel like I have your back?
Dimension: Support
Does the leader absorb pressure and defend the team?
Do I share the real constraints and tradeoffs with you?
Dimension: Transparency
Is the leader honest about limitations and difficult realities?
Are decisions made fairly and explained clearly?
Dimension: Fairness
Does the team understand how decisions are made and feel the process is fair?
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Start the CourseFrequently Asked Questions
Why does trust matter in leadership?
Trust is the operational foundation of team performance. Teams with high trust communicate more directly, make faster decisions, surface problems earlier, and recover from mistakes more quickly. Research by Google's Project Aristotle found that psychological safety — a component of trust — was the single strongest predictor of high-performing teams, more important than individual talent or team composition.
How do I rebuild trust with my team?
Trust is rebuilt through consistent, predictable behavior over time — not through a single conversation or gesture. The most effective repair actions are: keeping every commitment you make (follow-through), being transparent about decisions even when the news is difficult (transparency), and creating structured opportunities for team members to raise concerns without consequences (safety). Trust repair is slow and must be demonstrated, not declared.
What are the dimensions of team trust?
This tool assesses six dimensions: Safety (can people speak up without fear), Meaning (does work feel purposeful), Follow-through (does leadership do what it says), Support (do people feel backed in their work), Transparency (is information shared openly), and Fairness (are decisions and recognition perceived as equitable). Each dimension breaks when different things go wrong, and each requires different repair plays.
How should I use this trust audit with my team?
For best results, have your team complete the assessment anonymously and average the scores. Do this quarterly so you can track trends. A leader doing it alone captures their perception — valuable, but different from the team's experience. The biggest insight often comes from the gap between the leader's score and the team's average score.