Week 47 Day 1: Two Tools That Eliminate 80% of Miscommunication

Most miscommunication between a leader and their team falls into two categories: the team did not understand what done looked like, or the team did not understand why the work mattered. The Definition...

Most miscommunication between a leader and their team falls into two categories: the team did not understand what done looked like, or the team did not understand why the work mattered. The Definition of Done eliminates the first. Commander's Intent eliminates the second. Together, they handle the vast majority of alignment failures.